Monday, March 20, 2017
Thursday, March 16, 2017
Friday, March 10, 2017
7 Funeral Home Marketing Ideas
7 Funeral Home Marketing Ideas
Families prefer to celebrate the life of the beloved rather than mourning their loss. Marketing efforts get better results when focused on celebrating life vs. mourning. Celebrating a life make it easier to market your services, but it may also help families deal with the loss by giving them a more positive perspective on death.
Here are some marketing ideas for your consideration:
1. 1. Provide
a free family counselling session.
Schedule a time with your families to allow them to share their story,
their difficulties and pain. You’re an
expert. If you find that a grief
counselor might be beneficial, you can refer the family to one. But most families will value the time with
you to just to talk.
2. 2. Video:
Creating a 2 minute video telling your story can be very impactful. Tell your future families why you’ll take excellent
care of them; why are you the home they will be most comfortable, etc. Post this video on your website and YouTube. No cost so there is only an upside.
3. 3. Cover
all the basics: music, readings, religious services, tributes, veteran
services, casket in ground or mausoleum, printing, obituary, publications, insurance
assignments, payment options, etc.
4. 4. Payment
options: make this easy. Obviously cash
is best but not always. Families spend
25-30% more when utilizing life insurance assignment proceeds. If you’re not encouraging the use if
insurance assignment, you are missing revenue and profit opportunities while
adding positively to the families’ experience.
Learn more by visiting www.TFF123.com
5. 5. Exclusive
products: offer a “Taylor funeral home casket” or a “Jones funeral home
urn. Perhaps offer an exclusive plate.
6. 6. Personalize
anything possible. Cards, booklets,
obituaries, plates, photographs,
7. 7. Use
the same visuals in all of your advertising to build your brand image wherever
you are marketing: church bulletins, local newspaper, sponsoring events at
local 55+ communities.
Remember, decisions are not made rationally with long
term concerns. Investing in a proper and
fitting memorial services is an emotional experience. Capture you family’s emotions and deliver a
heartfelt and persuasive testimony why you deserve their trust. Then simply deliver, over deliver and you
will surely prosper.
The
author's are founders of Trinity Funeral Funding, an insurance assignment
funding company that provides same day verification and funding of life
insurance assignment claims exclusively for funeral homes. Trinity
Funeral Funding is a family owned company located in New Jersey, 201-750-1117. Cristina Terc has verified and processed thousands of
insurance assignment claims for funeral homes and is an expert in resolving
even the most complicated insurance claims including, group, federal, employee,
union or individual policies.
Thursday, March 9, 2017
Transamerica Monumental - how to speed up verification and funding
Transamerica - Monumental are running very behind - months to receive payments and over a week to verify an insurance assignment. Call Trinity at 201-750-1117 or visit www.TFF123.com
Faster verifications, same day funding guarantee!
Faster verifications, same day funding guarantee!
Monday, March 6, 2017
Effective Trash-Talking other funeral homes
Effective trash talking other funeral homes.
The Congress of the
United States has an approval rating of under 30%. You may notice that politicians even disregard
the truth to talk poorly about their fellow public servants. No funeral
home or business, in any community could survive with such a low approval
rating.
Funeral homes need high
marks from your community and your families want to hear your story:
- What does
your funeral home do well? What are your
strengths. Do you have testimonials you
can share; what makes you different and better.
- Do you
offer free blankets from Funeral Home Gifts?
Do you do pickups for family who are not mobile? Do you
have extended hours? Do you have outdoor
space, fireplace or private area for the family to use? Do you do something special for veterans?
- Do you
accept life insurance assignments? Do
you work with a funding company that can provide your families additional cash
for travel, etc.?
- Saying nothing about the
competition is perfectly OK. As our
mothers had taught us growing up, if you can't say something nice, better not
to say anything at all. However, you
need to have enough positives to say about yourself.
- We’ve all noticed that
politicians do not worry about trash talking their competitors? They have no
problem completely destroying their competition. This may be somewhat effective
in getting elected, however the tremendously poor ratings of politicians is something
you're funeral home cannot afford.
Is
your funeral home making life insurance assignments work for you? Having a good
insurance assignment funding company on your team is essential to maximizing
insurance and increasing revenue and profit.
Funding companies are generally very knowledgeable; they verify and fund
thousands of policies and many fund your funeral home the same day. For more information visit http://www.trinityfuneralfunding.com/ or call Cristina
Terc at 201-750-1117.
- What does your funeral home do well? What are your strengths. Do you have testimonials you can share; what makes you different and better.
- Do you offer free blankets from Funeral Home Gifts? Do you do pickups for family who are not mobile? Do you have extended hours? Do you have outdoor space, fireplace or private area for the family to use? Do you do something special for veterans?
- Do you accept life insurance assignments? Do you work with a funding company that can provide your families additional cash for travel, etc.?
- Saying nothing about the competition is perfectly OK. As our mothers had taught us growing up, if you can't say something nice, better not to say anything at all. However, you need to have enough positives to say about yourself.
- We’ve all noticed that politicians do not worry about trash talking their competitors? They have no problem completely destroying their competition. This may be somewhat effective in getting elected, however the tremendously poor ratings of politicians is something you're funeral home cannot afford.
Tuesday, February 14, 2017
Feel like a bank or funeral home?
Bank
or Funeral Home?
Being
the bank for your families is a profit killer.
Although nice, this practice gums up your cashflow and increases
administrative costs. Funeral Homes who run larger accounts receivable experience
the following:
1.
Receivables
are a distraction, chasing families or insurance companies for funds is a time
killer and most often frustrating.
2.
Unpaid
claims or invoices is like having your money held hostage, then injured.
3.
Bankers
make money by charging interest on loans, funeral directors do not have the
luxury and every day money is tied up is a heavy cost.
Taking
control of your life insurance assignments is fundamental to increasing revenue
and profit. Just think, if you could
magically turn your receivables into cash, forever? This is possible.
Cristina Terc formed Trinity funeral funding to help
families pay for funeral services for their loved ones without the worry of
paying out of pocket for the costs. We
support our funeral homes clients by advancing money for families in return for
an assignment of the life insurance benefit proceeds.
Working with Trinity is a better way to handle
Insurance Assignments to eliminate your accounts receivable and make accepting
assignments profitable. Why should
taking insurance assignments cost a funeral home money? Why wait so long to get paid from insurance
companies? Let Trinity handle your
insurance cases and get you paid within
24 hours of verification. Here are a few of the benefits of working with
Trinity Funeral Funding:
1.
Increasing revenue – families spend 25-30% more when using
insurance proceeds
2.
Using a funding company to verify & fund life insurance
guarantees your upfront payment – your
invoice is paid prior to services
3.
Life Insurance is a “family retention” program easing the stress
for your families while dramatically improving your cashflow
4.
Life insurance assignments when managed correctly increase
revenue, profit, cash-flow and improve customer satisfaction.
Having
a good insurance assignment funding company on your team is essential to
maximizing insurance and increasing revenue and profit. Funding companies are generally very
knowledgeable; they verify and fund thousands of policies and many fund your
funeral home the same day. For more
information visit http://www.trinityfuneralfunding.com/ or call Cristina
Terc at 201-750-1117.
Monday, January 30, 2017
Does your Funeral Home have a "Payment Policy"? Here's a policy statement for you to use or edit for your home.
Funeral Services Forms of Payment Information
Our Funeral Home
helps your family choose the best payment option for your family.
Acceptable forms of
payment are: Cash, Money Orders, Bank Checks and life Insurance Assignment
proceeds. We accept all major Credit Cards, Master Card, Visa, Discover and
American Express and Life Insurance or other forms of a Death Benefit that can
be assigned are accepted. There are some requirements for the use of charge
cards and life insurance assignment proceeds. If you are using a debit
card, it must have a Master Card or Visa logo. We can not accept
personal checks. Please make all Bank checks
payable to our Funeral Homes. We also
provide financing.
Most importantly, please speak openly with your Funeral
Director about what payment option is best for you; we are all here to serve
you and your family.
CHARGE CARDS
Master Card, Visa,
American Express & Discover are all excepted.
WHAT ARE FUNERAL
HOME CHARGES?
Your funeral bill is
divided into two parts. The first part is Funeral Home charges, which consist
of all services rendered and merchandise purchased directly with our funeral
home. The second part of your funeral bill consists
of “cash disbursements” or advances including clergy, flowers, funeral funding
fees for insurance assignments, program printing, see below for the most common
charges.
WHAT ARE CASH Disbursements?
These services are
directly related to a third party to be paid on your behalf that are not
directly related to the funeral home.
Examples:
- · Cemetery or Crematory
- · Clergy or Organist
- · Death Certificates
- · Airfare or any other transportation
- · Life Insurance Assignment Funding Fees
- · Other funeral home charges
- · Consulate fees
- · Church fees
- · Repass or reception fees
LIFE INSURANCE OR
ANY OTHER DEATH BENEFIT
Life insurance Assignments
are a form of payment that can be used to pay a funeral bill, but not in all
cases. Keep in mind, the beneficiary of
a life insurance policy does not have to assign the policy for payment. There
is no law requiring to do so.
These are guidelines
when assigning a life insurance policy for payment:
- Life insurance policies must be
verified by one of our insurance specialist to confirm value amount and
beneficiary. We work with Trinity
Funeral Funding to expedite the verification and funding of your insurance
assignment. By utilizing Trinity
Funeral Funding, the balance of the insurance benefits paid to the
beneficiaries will also be expedited because Trinity accelerates the
process of verification and payment.
- Insurance Policies must be enforced
for 2 full years from the date the policy was issued. Otherwise, most insurance companies will
“contest” the policy and frequently only return the premiums paid up to
the date of passing.
- Insurance companies commonly accept
a funeral home Assignment, which is a document that gives permission/Power
of Attorney from the beneficiary to work with and pay the funeral home or
funding company directly from the insurance company. Trinity will provide
the assignment form. This form must be filled out and signed by the
beneficiary, funeral director and then notarized. There is a notary on our staff.
- A claim form is usually required be
filled out and signed by the beneficiaries. Most claim forms we have in
our file. Some insurance companies
will fax them or they can be printed off the web. There are cases where
the forms can only be mailed to the beneficiary.
We accept insurance
assignments if the death certificate has one of the following manners of death.
Natural, Accidental, Suicide or Homicide. If it states PENDING FURTHER
STUDY, the insurance company may not pay in these two cases and we will advise
you if this is the case.
WHAT IS PENDING
FURTHER STUDY ON A DEATH CERTIFICATE?
Pending further
study means that the cause of death has not been determined. When
someone has an autopsy by a private company or a medical examiner, in most
cases, they will not have a cause of death at the completion of this procedure.
It can take many months for the report
to be completed and the final cause to be determined. Then the cause is forwarded to the registrar
or health department. When it reaches there, the corrections department can take
6 to 8 weeks to amend the death certificate to put a cause of death on
it. At this point, the death certificate is ready to be mailed to the
insurance company. It will take the insurance company additional time to
process and pay the claim. In total this process can take a year or more.
It will take even longer if it is an employer provided insurance.
OTHER FORMS OF
DEATH BENEFITS OTHER THAN LIFE INSURANCE
- Some annuities can be used as a death
benefit to pay a funeral bill.
- If in a car accident, there are some car
insurance policies that have a death benefit as part of the policy.
- In the city of New York, if one has been
killed and was a victim of a crime, the Crime Victims Board has a death
benefit.
- Pre-Paid Funeral is one sure way of
payment.
- A burial account in a bank.
All of the above
will have to be confirmed and approved before acceptance.
For more information
please speak with you funeral director.
We are here to serve you.
Insurance Assignment verification and sameday funding, Trinity Funeral Funding: 201-750-1117
Monday, January 9, 2017
Saturday, January 7, 2017
Friday, January 6, 2017
Tuesday, January 3, 2017
How Much is a Funeral Director Worth?
How Much is a Funeral
Director Worth?
Our
Board of Directors for a nonprofit called Array of Hope was recently asked to
decide how much to pay our Executive Director.
It was a bit tricky (not as tricky as insurance assignments but…). Funeral Home owners probably struggle with how
much to pay themselves too. As a funeral Home Owner, you have the
responsibility of deciding how much is right for you and your business.
You
will need to earn enough from your funeral home or cemetery to cover your
personal expenses and retirement, without requiring unnecessary financing for
your Home. The answer will be different for every funeral director, but here
are some topics to consider.
How Much is a Funeral Director Worth?
When
we decided on a salary for Array of Hope’s Director, we researched what
competitive salaries were in the marketplace.
We also compared earning capacity for this position and experience with
other businesses of this type. You can
find what other Funeral Homes are paying their Director and other functions
such as “Funeral Home Director”, “Funeral Home Manager”. Search Indeed.com, and other employment sites
for reference.
How Much Can Your Funeral Home Afford to Pay its Owner?
Even
funeral directors want to make as much money as they can (surprised
right?). Start by looking at where you
can improve. What are your accounts
receivables? Are you accepting insurance assignments? Are you able to convert your receivables into
cash by having Trinity Funeral Funding
process and fund your insurance assignments? If so, you have forever converted your
receivables into cash, a big cash win for your funeral home.
Next,
take a look at your business as if you were buying it. Look at what the total financial benefit is
to the Director. Then subtract necessary
funds for capital improvements such as limousines, building improvements,
equipment, etc. What is left might be in
the ballpark of where your funeral home can pay.
Do Funeral Home Directors Retire?
Every
funeral director / owner must have a retirement plan. The amount you’re able to
save can depend on how you pay yourself. The owner salary has a direct impact on
retirement savings. For example, if a
funeral home owner has a SEP IRA, 25% of his compensation can be contributed. A lower salary will reduce the possible
contribution.
Having
a good insurance assignment funding company on your team is essential to
maximizing insurance and increasing revenue and profit. Funding companies are generally very knowledgeable;
they verify and fund thousands of policies and many fund your funeral home the
same day. For more information
visit http://www.trinityfuneralfunding.com/ or call Cristina
Terc at 201-750-1117.
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